Medical Services

Medical Services

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Our physicians represent every specialization of the medical community. Routinely they review medical records for the purpose of determining whether the services for which the claims are submitted are reasonable, appropriate and medically necessary.

The medical opinions expressed by our consultants depend on the documentation provided by the treating physician. Each treating physician is required to document the elements of treatment given for the diagnosis.

Where the claimant received treatment is irrelevant to this portion of our handling, as medically prudent treatment is the same throughout the medical community. We encourage submission of complete medical records on each claim we review.

Physician Peer Review consists of medical necessity, causation and documented charges. Usual and Customary variances are completed by inside personnel using CPT fee guidelines.

Physician Medical Review

All medical reviews include Physician’s opinions and breakdown of medical necessity, causation , undocumented charges and usual & customary. All questions, concerns and comments are addressed.

Chiropractic Reviews -  Price varies between $900 and $1800; based on the size of the file the expert has to review and complication level.  

MD Reviews - (Ortho & Neuro) - Price varies between $1800 and $3600; based on the size of the file the expert has to review and complication level.  

MD Reviews - (All other specialities) - Price varies between $1200 and $2200+; based on the size of the file the expert has to review and complication level.

Medical Opinion – Physician reviews the medical record for care and treatment of the claimant then gives an opinion and answers any specific questions. Actual billing is not reviewed or addressed in this report.

Film Review – Radiological re-read of films.

Jumbo Case – Amplified Physician Review with file organized for your attorney’s handling. Bills total over $50,000 or more than 12 providers with extensive records and attorney involvement. Cost varies - pre-approval from requestor will be attained before handling.

Peer Review Reopen – Our original report is less than eight (8) months old. After 8 months it is considered a full report. The additional bills do not add up to more than $3,000. Additional billing over $3,000 will be considered a full report. 

  • COPY FEE - Any case with records over 2” in height (or 500 pages) will be charged a copy fee of  $.20 per page.                               
  • RESEARCH FEE - A fee of $90.00 per hour will be charged on any case wherein we are asked to locate/retain a physician in a particular area or State that we do not have.

Nurse Reviews

Non-litigated files are reviewed by a Nurse for appropriate billing practices and to assure the services billed are supported by the proper medical documentation. MEDICAL NECESSITY, LENGTH OF TREATMENT OR CAUSATION ARE NOT ADDRESSED IN THESE REVIEWS.

Basic Nurse Review: Summarizes the file identifying any billing errors, obsolete codes, unusual codes and/or unrelated codes. The report gives the claims professional a basis by which to negotiate and settle their claim without the need for litigation. The report makes recommendations per ODG guidelines.

Basic Nurse Review with Paid v. Incurred Chart: Applies the same applications as above but also includes a paid v. incurred chart.

Comprehensive Nurse Review: Applies the same applications as a basic nurse review, but also includes a line by line audit for usual & customary fees in the geographical area.

Progressive Option: Upon completion of the nurse review; if we feel the file needs a medical doctor review, it will be automatically submitted at our listed peer review prices. 36% of our nurse reviews have warranted a peer review.

Line By Line Bill Audit (Usual & Customary)

A physician or nurse does NOT review the bills or records for medical necessity or length of treatment. Charges are reviewed to determine if they are in line with current National Fee Guidelines. (U&C variances are completed by inside personnel using CPT fee guidelines)

Diagnostic vs Treatment

Services are reviewed and diagnostic versus treatment is separated. Can be utilized alone or in conjunction with a Physician Medical Review.

Independent Medical Evaluation (IME)

An independent physician will examine the claimant. Physician will be based on the specialty you indicate under special instructions on the front of this form.


Physician Peer Review and I.M.E. performed by the same physician with two separate reports.

Record Retrieval

$45 per hour plus $.60 per mile and any medical records fees charged by the providers.

Administrative Fee

A fee of $240 applies to any case canceled for any reason once assigned and received in NAC's home office.

Please note: Our physicians are under contract and are required to testify on behalf of their handling of any report if requested. We require that all communication regarding deposition or testimony in conjunction with cases be coordinated through North American Consultants for control purposes. Please contact:


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